100 Minutes after-sales

Data: 2015-04-23
Sfoglia volte: 207
100 Minutes after-sales

If the product purchased by customer has problems within 15 days (calculated from the date when the customer received the product), after-sales service department of the company received the defective product and confirmed that it belongs to a quality failure (according to the National Three Guarantees Law, etc.), appropriate after-sales service should be provided within 100 minutes in the form of submitting a new order, a replacement order, compensation application or refund request for the customer (refunds via postal service, etc. is subject to the handling speed of the third-party refund platform service). (working hour is 9:00-12:00&13:00-18:00, Monday to Friday, excluding statutory holidays or abnormal situations such as electricity blackouts, etc. )

Note: If the customer doesn’t agree with the above solutions, negotiation time should not be deems within the 100 Minutes after-sales service.



Hot News / Altri articoli in questa sezione:
2015 - 04 - 23
Numero di clicks: 218
回到顶部
Contattaci
Indirizzo:18 ° piano, edificio Fuchun Dongfang, Shennan Road, distretto di Futian, Shenzhen
IL telefono: 86 755 2348 7006
0755  82571707 
E-Mail:kenxinda@kenxinda.com
Codice postale:330520
Copyright ©2018-2021 Shenzhen Ken Xinda Technology Co., Ltd.
Rhino Cloud provides enterprise cloud services